Southampton Youth Offending Service

Southampton has historically had a very high level of re-offending and as a YOS we have been absolutely clear that we were going to address this robustly. Through our involvement in the Youth Justice Board’s Reducing Re-offending Project we were able to develop a much greater understanding of the areas where we needed to have an impact. It has also been necessary for us to have an eye on the future; in ensuring that our team was prepared for the implementation of Asset Plus.

Wrightlink Ltd have been an integral part of our improvement journey. Andi and Darren spent time visiting the service to develop a training package that was ‘tailor made’ to our needs. The feedback from managers and practitioners who have attended the Forensic Assessment training has been resoundingly positive. We have subsequently commissioned further activity to include staff coaching.

Andi’s feedback from these sessions has been excellent and has informed our understanding of the developmental needs of the service. We can already see the practice change through our managers’ quality assurance work and team feedback. Our staff absolutely ‘get’ the key messages and this is undoubtedly due to Andi’s delivery. Staff confidence and morale, looking forward, is high.

Having now worked with Wrightlink Ltd, we would endorse the organisation as experienced and responsive; with a clear commitment to the delivery of a high quality service.

Stuart Webb – Youth Offending Service Manager