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Southampton Youth Offending Service

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Southampton has historically had a very high level of re-offending and as a YOS we have been absolutely clear that we were going to address this robustly. Through our involvement in the Youth Justice Board’s Reducing Re-offending Project we were able to develop a much greater understanding of the areas where we needed to have an impact. It has also been necessary for us to have an eye on the future; in ensuring that our team was prepared for the implementation of Asset Plus.

Wrightlink Ltd have been an integral part of our improvement journey. Andi and Darren spent time visiting the service to develop a training package that was ‘tailor made’ to our needs. The feedback from managers and practitioners who have attended the Forensic Assessment training has been resoundingly positive. We have subsequently commissioned further activity to include staff coaching.

Andi’s feedback from these sessions has been excellent and has informed our understanding of the developmental needs of the service. We can already see the practice change through our managers’ quality assurance work and team feedback. Our staff absolutely ‘get’ the key messages and this is undoubtedly due to Andi’s delivery. Staff confidence and morale, looking forward, is high.

Having now worked with Wrightlink Ltd, we would endorse the organisation as experienced and responsive; with a clear commitment to the delivery of a high quality service.

Stuart Webb – Youth Offending Service Manager

Buckinghamshire Youth Offending Service (YOS)

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Buckinghamshire Youth Offending Service (YOS) has been working closely with WrightLink Ltd. for the last five years, delivering training across a range of practice areas.

We had identified a particular issue with high reoffending rates within our “complex” cohort of young people and we wanted to develop practitioner skill and understanding in working with them. This led us to commission ‘Psychological Intervention Skills’ coaching which used a model of case formulation to support working effectively with young people who display offending or anti-social behaviour.

From the first engagement both Andi and Darren very quickly understood both the needs of the service and the staff group they were delivering to, which has led to the delivery of highly effective, tailored provision. All of the training they have delivered has been embedded within YOS practice which is a testament to how powerful this has been and the impact it has had on staff. Wrightlink Ltd. have followed up on training by supporting our service development, including consulting with us on our new case formulation model based on the content of their delivery.

A YOS practitioner fed back that this was, “the most user friendly and informative training I have ever been on. My mind was whirring throughout with cases. Loved the case formulation and really valued the time spent with colleagues to discuss implementation”.